Sr. TPM, ServiceNow Previously Frinks.AI IIT Guwahati Hyderabad

Evaluation systems for AI that has to be trusted inside a company.

I ship scoring, review and the operational loops that decide whether an AI judgment is allowed to change how engineering actually works. Not demos. Production gates, explainable scores and the failure modes you only see at org scale.

48 portfolios on Story + Epic Quality
250 → 10 open P1/P2 quality issues
5% FP LLM review eval target
1.5 mo vision-AI MVP at Frinks

Selected work